App Store Subscription Status Explained

Updated

This article explains what your Picsart subscription status in the App Store means, and whether you can share your subscription with family.

Why is my subscription active if I was not charged?

Sometimes Apple cannot charge your payment method when your subscription renews. When this happens, your subscription can stay active while Apple tries to process the payment again. The App Store may show a message about a billing problem.

To fix it, update your payment method in your Apple account settings. If you have questions about a charge, contact Apple Support.

Can I share my Picsart subscription with Family Sharing?

No. The App Store may show a Family Sharing option, but Picsart subscriptions do not support Family Sharing.

You can use your subscription on more than one of your own devices. To learn how, read How to link devices to your Picsart subscription. For your security, do not share your account login details with other people.

Need help?

If something does not work as expected, please contact us with the subject line App Store Status - Help Center. We are happy to help. Please include:

  • A screenshot of your Picsart username
  • A screenshot/ screen recording of the issue you're facing

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