How can we help?
General
General Questions
Account Settings
- How do I change my password?
- How can I change my username?
- How do I change my cover and profile images?
- How do I remove images from my profile?
- What is Collections and how do I save images there?
- Where do I find my saved images (in Collections)?
PicsArt Gold
PicsArt Gold Subscription
- What are the benefits of PicsArt Gold?
- How can I manage my subscription?
- Refund Policy
- How to recover my PicsArt Gold?
- Does deleting the app or my account cancel my PicsArt Gold subscription?
- How can I subscribe to PicsArt Gold?
Community
Vip Program
- What is the VIP Program?
- How do I become a VIP?
- How do you decide who is accepted into the VIP Program?
- I submitted a self-nomination for the VIP Program. When will I hear back?
- I was nominated for the VIP Program. Why was I not accepted?
- I was accepted to the VIP Program. When will my account be updated to reflect my new VIP status?
Challenges
- What is a Challenge?
- What are the rules for Challenges?
- Where can I find my Challenge submissions?
- Can I hide a Challenge submission from my profile?
- Why was my challenge submission rejected?
- My submission was rejected. Can I re-submit an image?
REMIX
PICSART PICKS
REPLAY
Safety and Trust
Safety and Trust
- How to report inappropriate and/or offensive behavior by another user?
- How to report harassment and bullying on PicsArt?
- How to report inappropriate, illegal, abusive or offensive content?
- How to submit a copyright takedown request?
- How to report impersonation or spam?
- How to block another user?
What's New?
PicsArt's New Features
Troubleshooting
Product Service
- I can't redeem my Coupon for PicsArt Gold
- I can’t save my edits
- My PicsArt Gold is missing
- Logging in and Creating a New Account
- App Crash
- App Install Issues