How can we help?
General
Account Settings
- How do I change my password?
- How do I turn my in-app notifications on or off?
- How do I turn my push notifications on or off?
- How can I change my username?
- How do I change my cover and profile images?
- Where do I fill out the “About Me” section on my account?
General Questions
PicsArt Gold
PicsArt Gold Subscription
- What are the benefits of PicsArt Gold?
- How can I subscribe to PicsArt Gold?
- How am I charged for my subscription?
- What is the Refund Policy?
- How can I manage my subscription?
- Does deleting the app or my account cancel my PicsArt Gold subscription?
Community
Vip Program
- What is the VIP Program?
- VIP Guidelines
- How do I become a VIP?
- What are the requirements to apply for the VIP Program?
- How do I apply to be a VIP?
- What is a verified badge?
Challenges
- I won PicsArt Gold! How do I claim my prize?
- A Little Late 'PicsArt This' Challenge
- How do partner challenges differ from PicsArt challenges?
- How do the Challenge types differ and what are the rules?
- Can I submit edited images or someone else's photo to the Photography Challenge?
- How can I vote in a Challenge?
REMIX
- What is Remix?
- What is #FreeToEdit?
- How do I create a Remix?
- Can I remove the #FreeToEdit from my image?
- What is Remix Chat?
- How do I send a Remix Chat?
PICSART PICKS
REPLAY
Safety and Trust
Safety and Trust Policy
- How to submit copyright take-down request?
- How to report Harassment and Bullying on PicsArt?
- How to avoid being compromised or hacked?
- How to report an inappropriate or offensive behavior by another user?
- How to report inappropriate, illegal, abusive or offensive content?
- How to reporting impersonation or spam?