This guide will help you understand how to manage your payment information effectively based on your subscription source.
How to change your payment method if you have subscribed through Picsart.com
If you have subscribed through Picsart.com, please follow these steps to update your payment details:
- Go to Picsart.com.
- Log in to your account.
- Navigate to Settings.
- Click on Billing and Subscriptions.
- In the payment method section, select Change.
- Enter your new payment method details and click Update.
How to remove your payment method
You can remove your payment method by following these steps:
- Go to the payment method section under Billing and Subscriptions.
- Choose the Remove option.
Important
You must cancel your subscription before you can remove your payment method.
How to change your payment method if you have subscribed through an app store
If your subscription was purchased via the App Store, Google Play Store, or Microsoft Store, it is managed directly through the respective store account. This means you will need to handle payment method changes through those platforms.
Who to contact for assistance with app store purchases
For any questions or issues related to currency transactions or payment methods associated with store purchases, please reach out to the support services for Apple, Google, or Microsoft, depending on your purchase platform.
If you have any questions or encounter any issues, please contact us with the subject line 'Payment Method - Help Center'.
Can I change my payment method in the Picsart app if my subscription was purchased via Picsart.com?
No, changes to payment methods must be made through the Picsart website if your subscription is through Picsart.com.
Can I remove my payment method without canceling my subscription?
You must cancel your subscription before removing a payment method to avoid any payment issues with ongoing subscriptions.
Can I update my payment method if my subscription is expired?
Yes, you can update your payment method anytime, even if your subscription has expired.
What should I do if I encounter issues while updating my payment method?
If you face any difficulties, please contact Picsart support with the subject line 'Payment Method - Help Center' for assistance.