What are credits and how do they work?

Updated

Credits let you use Picsart's AI tools. Each generation uses credits, and the credits are taken from your balance.

How do I get credits?

Your Picsart subscription includes credits. The number of credits depends on your plan. To see how many credits each plan includes, open the Picsart pricing page.

Can I buy more credits?

Yes. If you need more credits than your plan includes, you can buy extra credits on the Picsart website. The option to buy credits in the app is not available in all app versions.

What happens to unused credits?

  • Subscription credits reset when your credits renew. They do not carry over.
  • Credits that you buy separately do not expire.

How many credits does a generation use?

It depends on the tool, the model and the settings you choose.

How do I check my credit balance?

  • On the Picsart website: Click your profile icon in the top right corner to see your balance. To see your credit history, go to Settings.
  • In the Picsart app: Your balance shows in the app. Some versions of the app also show your credit history.

What if a generation fails?

If a generation fails, your credits are returned automatically. Most credits return right away. Sometimes they take up to 24 hours.

Need help?

If something does not work as expected, please contact us with the subject line Credits - Help Center. We are happy to help. Please include:

  • The email address of your Picsart account
  • The tool you used
  • The date and approximate time
  • A screenshot of your credit balance, if you can

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