Credits are an essential part of your Picsart experience, allowing you to access premium features and content based on your subscription plan. They differ depending on your specific plan, making it crucial to understand how to manage and use them effectively.
How do I check my credit balance?
To check your credit balance, ensure that you are logged into the correct Picsart account associated with your subscription. Navigate to your profile within the app to view your available credits. Remember that credits reset each month on your billing date.
What should I do if my credits haven’t renewed?
If you notice your credits have not renewed correctly, it might be due to using an incorrect account or an outdated app version.
What can I do if my credits aren't displaying correctly?
If your credits aren't showing correctly, try the following steps:
- Uninstall the Picsart app from your device.
- Reinstall it from your app store.
- Log back in using the correct subscription owner account.
- Check your credit balance to see if the issue is resolved.
Need help?
If you have any questions or encounter any issues, please contact us with the subject line 'Credits - Help Center'.
How do I know which Picsart account is the subscription owner?
The subscription owner account is the first account you used to purchase your Picsart subscription plan. Ensure you log in with that account to access your credits.
Why don't I see my credits after reinstalling Picsart?
If the issue continues even after reinstalling, it’s likely that you’re signed in to the account linked to your subscription.
Can credits be carried over to the next month?
No, credits reset each month on your subscription billing date and do not carry over to future months.