You may experience issues with the app due to:
- Insufficient RAM or storage space on the device
- Full cache
- An outdated device OS or Picsart version
- A weak internet connection
- An unsupported device model
- Uninstall the Picsart app
- Restart your device
- Reinstall the Picsart app
-
Press and hold on
for a few seconds.
- Tap on "App Info"
- Tap on "Clear Cache" and "Clear Data"
- Restart your device
- Select "Start" in the bottom left corner
- Type in “Add or Remove Programs” in the search bar
- Find "Picsart" then click "Uninstall"
- Select "Start" in the bottom left corner again
- Type in “Storage Settings”
- Click "Temporary Files" and then "Remove Diles"
- Restart your computer
- Reinstall Picsart
Performing some or all of the actions below may result in the loss of temporary data, such as unsaved projects and drafts. If the app continues to crash or freeze on your device, please contact us.