Why am I seeing “Network Error” or “Internet Connection Issue” messages?

You may come across “network error”, “no connection”, “bad request” or other error messages while using PicsArt. Check the Help Center to see if there’s a server downtime underway.

If there’s no scheduled downtime, other possible reasons could be:

  • Bad internet connection. If your mobile network connection is poor, try connecting to a secure Wi-Fi network.
  • Some internet providers might inadvertently block access to PicsArt. Contact your internet provider to make sure PicsArt is accessible.

If none of the above is true, please submit a support request and provide the exact location and local time when the issue occurred, and any screenshots or information you think could be helpful.

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