App Install/Update Issues

If you are not able to install the app on your iOS device, please check the App Store’s troubleshooting steps to fix the issue.

If you are not able to install the app on your Android device, please check Google Play’s troubleshooting steps to fix the issue. 

Please make sure you meet the following requirements: 

• Android is 5.0 Lollipop and higher.
• iOS version is 12 and higher.
• Make sure you have enough free memory on your